Call history delayed in Management Portal and apps

Incident Report for NUACOM

Resolved

Resolved.
The cause of the missing call history has been corrected, and call history is now fully restored in the Management Portal and apps.
Thank you for your patience.

Posted Oct 30, 2026 - 12:46 GMT

Monitoring

We have identified and resolved the cause of the issue that prevented call history from appearing in the Management Portal and apps for calls made this morning.
Call history is now being restored.
We will continue monitoring and mark this as resolved once all history is fully available.

Posted Oct 30, 2026 - 11:13 GMT

Investigating

We are investigating reports of call history not appearing in the Management Portal and mobile/desktop apps for calls made today. Calls are being processed normally, but today's history is not yet visible in the call log. We are working to restore access to call history and will update you shortly.

Posted Oct 30, 2026 - 10:07 GMT