All Systems Operational
Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Desktop App Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Google Chrome Extension Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Cloud PBX Operational
90 days ago
100.0 % uptime
Today
Incoming Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Nuacom.com Website Operational
90 days ago
100.0 % uptime
Today
Mobile Text Service (SMS) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025
Issue affecting incoming calls resolved. BLF buttons are affected for some clients
Resolved - This incident has been resolved.
Mar 14, 01:22 GMT
Monitoring - Here's an update on the recent call disruption that affected some clients.
A high volume of incoming traffic caused excessive load, leading to intermittent call failures.
We have now blocked the specific traffic sources, which has stabilized service.

**Some clients will not have their IP phone's side panel button lights working (BFL) until later today when we manage to enable that feature safely.**

We will perform a maintenance window tonight to add further safeguards and prevent similar issues from recurring.
While we aim to minimize any impact, brief interruptions may occur.

We sincerely appreciate your patience and understanding as we work to improve our services.
If you have any questions, please feel free to reach out at support@nuacom.com.
Mar 13, 14:39 GMT
Identified - The issue was identified. We were getting flooded with large amounts of traffic.
We have implemented a temporary fix by blocking specific types of traffic with the side effect of not having the VoIP handsets extension panels
"Busy light indicators" working.
This should allow the phones to successfully register and make/receive calls.
Further updates will follow.
Sincere apologies to the customers affected.
Mar 13, 12:09 GMT
Update - We are continuing to investigate this issue.
Mar 13, 11:37 GMT
Investigating - We are investigating this issue
Mar 13, 11:36 GMT
Mar 13, 2025
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

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