All Systems Operational

Uptime over the past 90 days. View historical uptime.
Public API Operational
Management Portal Operational
Desktop App Operational
Mobile App Operational
Google Chrome Extension Operational
3rd Party Integrations Operational
Cloud PBX Operational
Incoming Calls Operational
Outbound Calls Operational
Nuacom.com Website Operational
Mobile Text Service (SMS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

Virgin Media Internet Connectivity Issues Affecting Customers
Resolved - The brief inbound call disruption reported over the last 30 minutes has been resolved. Calls are now being received normally.

We do not yet have confirmation of the root cause, but it may have been related to the earlier Virgin Media connectivity issues affecting some customers. If you continue to experience call delivery problems, please contact our support team.

Thank you for your patience.
Sep 14, 17:07 IST
Investigating - We are aware that some customers using Virgin Media for their internet connectivity are currently experiencing service disruptions, which is impacting their ability to make and receive calls over the Nuacom platform.

This is an issue with Virgin Media's network, not with Nuacom's infrastructure. Affected customers should contact Virgin Media directly to resolve their connectivity issues. Our platform and voice services are operating normally.

If you are experiencing call issues and are NOT a Virgin Media customer, or if your Virgin Media connection is stable but you are still unable to make/receive calls, please contact our support team.
Sep 14, 16:45 IST

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Yealink handsets showing "No Service" / failing to register
Resolved - This incident is now resolved. The configuration issue that caused some Yealink desk phones to show "No Service" or "Invalid Line" was fixed on the morning of 1 September, and monitoring since then shows affected handsets registering normally with no further reports. A permanent configuration change will follow as part of our normal maintenance and will not affect service. If any handset at your site is still showing this error, please restart it and contact our support team if it does not recover.
Sep 2, 18:38 IST
Update - A fix has been implemented. We're now monitoring affected accounts to confirm Yealink handsets are registering normally. We'll post a final update once this is confirmed resolved.
Sep 1, 11:19 IST
Monitoring - A fix has been implemented. We're now monitoring affected accounts to confirm Yealink handsets are registering normally.
Sep 1, 11:18 IST
Identified - We're aware that some Yealink desk phones are showing "No Service" or "Invalid Line" and failing to register. Our team has identified the cause and is working through affected accounts to apply the fix.

If your Yealink handset is showing this error, please contact our support team — in the cases we've seen so far this has resolved the issue immediately.

We'll update this page as remaining accounts are resolved.
Sep 1, 10:49 IST

Sep 1, 2026

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