Resolved -
This incident has been resolved.
Jun 5, 09:47 IST
Monitoring -
The issue has been addressed, and the systems are back operational.
If you are experiencing an issue with the softphone of the handset not connecting, please try to restart it to refresh the connection.
Apologies to all our clients for the trouble caused by this incident.
Jun 5, 09:46 IST
Identified -
The issue was identified and the problem was addressed.
We are restoring the services to the normal state.
The lead time until it's fully operational is expected to be about 5 minutes
Jun 5, 09:40 IST
Investigating -
We are currently experiencing issues with calls.
Our team is investigating the issue.
Apologies for the inconvenience caused.
Jun 5, 09:29 IST