Service Notice — Outgoing Call Issues Affecting Select Accounts

Incident Report for NUACOM

Resolved

We are pleased to confirm that the outgoing call issue affecting a select number of accounts has been fully resolved.
Posted Jun 11, 2026 - 15:10 IST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2026 - 15:09 IST

Identified

Our team has identified the cause of the outgoing call issue.
We are working on a fix right now and aim to have everything back to normal as soon as possible.
We will update you again once it is resolved.
Posted Jun 11, 2026 - 15:09 IST

Investigating

We wanted to let you know that we are currently seeing an issue with outgoing calls affecting a small number of accounts.
Our team is on it and working to resolve this as quickly as possible. Incoming calls are working as normal.
We will keep you updated and apologise for any disruption caused.
Posted Jun 11, 2026 - 14:50 IST
This incident affected: Outbound Calls.
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