All Systems Operational

Public API Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Desktop App Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Google Chrome Extension Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Cloud PBX Operational
90 days ago
100.0 % uptime
Today
Incoming Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Nuacom.com Website Operational
90 days ago
100.0 % uptime
Today
Mobile Text Service (SMS) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Resolved - One of our SIP gateways (k1) received a large amount of requests from the Internet
Due to the high load, it was not able to process all requests.
Some IP handsets have experienced the error "SIP Registration Fail".
For about 10 min, the IP handsets which have an extension board, would not see the button's indication light working correctly.

Apr 3, 17:30 IST
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - The issue with the BLF (IP handsets expansion panel key lights) has been resolved.
The root cause of the issue was the sheer amount of Subscribe requests received from the handsets.
We are planning maintenance windows over the weekend to improve the infrastructure configuration and avoid these issues happening again.
Sincere apologies to anyone affected.

Mar 21, 13:54 GMT
Investigating - We are currently investigating a reported issue affecting the BLF (Busy Lamp Field) functionality on some IP phones. Users may experience delays or failure in BLF status updates, such as incorrect or missing presence indicators (e.g., busy/available/idle).
This may affect the call transfer, call pick up in some situations.
Our engineering team is actively working to identify the root cause and restore full functionality as soon as possible.

Mar 21, 12:24 GMT