All Systems Operational

Public API Operational
Management Portal Operational
Desktop App Operational
Mobile App Operational
Google Chrome Extension Operational
3rd Party Integrations Operational
Cloud PBX Operational
Incoming Calls Operational
Outbound Calls Operational
Nuacom.com Website Operational
Mobile Text Service (SMS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

Resolved - Resolved.
The cause of the missing call history has been corrected, and call history is now fully restored in the Management Portal and apps.
Thank you for your patience.

Oct 30, 12:46 GMT
Monitoring - We have identified and resolved the cause of the issue that prevented call history from appearing in the Management Portal and apps for calls made this morning.
Call history is now being restored.
We will continue monitoring and mark this as resolved once all history is fully available.

Oct 30, 11:13 GMT
Investigating - We are investigating reports of call history not appearing in the Management Portal and mobile/desktop apps for calls made today. Calls are being processed normally, but today's history is not yet visible in the call log. We are working to restore access to call history and will update you shortly.
Oct 30, 10:07 GMT

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Resolved - This incident is resolved.
Fanvil has confirmed that the downtime on their device-management service has ended and all of their services are back up and running.
Fanvil phones should no longer show the "TR069 connect server failed" message.
Calls were not affected at any point; the message appeared on the phone's screen only.
If you still see the message on a handset, please restart the phone and contact our support team if it persists.

Oct 22, 13:30 IST
Monitoring - Fanvil phones are no longer displaying the "TR069 connect server failed" message.
Calls were not affected at any point; the message appeared on the phone's screen only. We are still investigating what caused it and will post a final update once we have confirmed the cause.

Oct 22, 10:56 IST
Investigating - We are receiving reports from customers that their Fanvil phones are displaying the message "TR069 connect server failed".
Please don't worry about it: this does not affect the phone system or your service. It only results in a message on the phone's screen.
We are investigating and will update you as soon as possible.
Thank you for your patience.

Oct 22, 09:09 IST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.