All Systems Operational

Uptime over the past 90 days. View historical uptime.
Public API Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Desktop App Operational
90 days ago
99.99 % uptime
Today
Mobile App Operational
90 days ago
99.99 % uptime
Today
Google Chrome Extension Operational
90 days ago
100.0 % uptime
Today
3rd Party Integrations Operational
90 days ago
100.0 % uptime
Today
Cloud PBX Operational
90 days ago
99.98 % uptime
Today
Incoming Calls Operational
90 days ago
99.99 % uptime
Today
Outbound Calls Operational
90 days ago
99.98 % uptime
Today
Nuacom.com Website Operational
90 days ago
100.0 % uptime
Today
Mobile Text Service (SMS) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 24, 2025

No incidents reported today.

Jul 23, 2025
Desktop app connection
Resolved - This incident has been resolved, all systems are fully operational.
please reload your desktop app if stilll affected;
How to reload the app:
1. Click on “View” in the top-left menu of the app.
2. Select “Reload” from the dropdown.
Jul 23, 17:39 IST
Update - Please reload the desktop app by clicking on View → Reload (located at the top left corner of the app). This will make the app operational again.
We apologise for the inconvenience caused.
Jul 23, 15:02 IST
Investigating - Wea re currently investigating the this issue
Jul 23, 14:50 IST
Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025
Delay in the connecting of the calls
Resolved - This incident has been resolved.
Jul 16, 17:59 IST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 12:15 IST
Identified - The issue has been identified and a fix is being implemented.
Jul 16, 12:14 IST
Investigating - We are currently investigating this issue.
Jul 16, 11:54 IST
Jul 15, 2025
Delay in the connecting of the calls
Resolved - Incident Resolved:
A sudden spike in database load caused degraded performance across several services, which in turn left a number of recordings stuck in our processing queue.

What we did initially:
- Optimized the database cluster to eliminate the performance bottleneck
- Rolled out more internal alerts related to the database

Impact Remediation
- Manually cleared the backlog of unprocessed recordings
- Conducted end‑to‑end verification to ensure all services returned to normal operation

We apologize for the disruption and appreciate your patience.
Jul 15, 15:30 IST
Update - We are continuing to investigate this issue.
Jul 15, 10:35 IST
Update - We are continuing to investigate this issue.
Jul 15, 10:34 IST
Update - Some of the customer accounts experienced delays in having their call connecting,
we are investigating the issue, the system is fully operational.
Jul 15, 10:31 IST
Investigating - We are currently investigating this issue.
Jul 15, 10:21 IST
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

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